As administrators, coaches or colleagues, we often come up against situations where difficult topics must be addressed. What do we know about the best strategies for these specific moments? What questions should we be asking ourselves before we speak, and what language is best for when we do speak? Based on Jennifer Abram's books, Having Hard Conversations, and Hard Conversations Unpacked, and her work with conflict and interpersonal communication, this session will provide participants with planning and scripting tools for having those necessary humane and growth producing conversations with families and colleagues at this time of unpredictability.
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